initFileTransfer()

Initiates the process of transferring a file from a customer to an agent. Available in API version 31.0 or later.

Name	Type	Description
`chatKey`	String	The chat key for the chat the file is transferred from.
`entityId`	String	The ID of the transcript object to attach the transferred file to.
`callback`	function	JavaScript method that is called when the method is completed.

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name	Type	Description
`success`	Boolean	`true` if the request to transfer a file was sent successfully; `false` if the request wasn’t sent successfully. A value of `true` doesn’t necessarily mean that the file was successfully transferred to an agent. Rather, it indicates that the request to begin a file transfer was sent successfully.