sendMessage()
Sends a new chat message from the agent to a chat with a specific chat key. Available in API version 29.0 or later.
| Name | Type | Description |
|---|---|---|
chatKey | String | The chatKey of the chat where the agent’s message is sent. |
message | String | The message you would like to send from the agent to the customer in a chat. |
callback | function | JavaScript method called upon completion of the method. |
This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:
| Name | Type | Description |
|---|---|---|
success | Boolean | true if sending the message was successful; false if sending the message wasn’t successful. |