SalesWorkQueueSettings

Represents settings used to customize work queue options for third-party scoring. Third-party scoring enables custom number fields on person accounts, contacts, and leads. You must be a High Velocity Sales customer to update this object. Previously, you could only use the Einstein Intelligence Score for third-party scoring. Available starting in Version 47.0.

This object can’t be packaged.

Note

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field	Details
FeatureName	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description A value that represents the name of the work queue settings. To use custom number fields in the work queue, the value must be entered as `ThirdPartyScore`.
TargetEntity	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description The related record object of the custom number field. Acceptable SObjects include PersonAccount, Contact, and Lead.
TargetField	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description A value that represents the DeveloperName of the custom number field related to the TargetEntity. Custom fields must have a custom number data type. To use Einstein Intelligence Score for lead scoring, enter `ScoreIntelligence.Score` for the DeveloperName. To remove custom number fields from the work queue, enter `None`.

Object Reference for Salesforce and Lightning Platform

SalesWorkQueueSettings

Supported Calls

Fields