ActionCadenceRule

Represents the logic that a branch step uses to make decisions in your sales cadence. Use ActionCadenceRule to learn about a branch step, including its logic and what the next step is. This object is available in API version 48.0 and later.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field	Details
ActionCadenceStepId	Type reference Properties Filter, Group, Sort Description The ActionCadenceStep that this rule is associated with.
ConditionLogic	Type string Properties Filter, Group, Sort Description The logical operator used to evaluate the rule conditions. Possible values are: `AND` If this rule has several conditions, all of them must be `true` for this step to be `true`.
GlobalEventType	Type string Properties Filter, Group, Nillable, Sort Description If the action cadence rule contains a global exit condition, this field contains the type of event that the rule represents. Possible values are: `EmailReply` `EmailHardBounce` `EmailSoftBounce` `CallMeaningfulConnect` `CallNotInterested` `CallUnqualified` `CallLeftVoicemail` `CallCallBackLater` This field is available in API version 49.0 and later.
OutcomeNextStepName	Type string Properties Filter, Group, Nillable, Sort Description The next step in the sales cadence if this rule evaluates as `true`. If this rule evaluates as `false`, the next step is ActionCadenceStep.BranchDefaultStepName.
ParentRuleName	Type string Properties Filter, Group, Nillable, Sort Description The value of the RuleName field of the previous rule in the sales cadence. Must contain a valid rule name value unless this rule is the root rule. null if this rule is a root rule. This field is available in API version 49.0 and later.
RuleName	Type string Properties Filter, Group, Sort Description The name given to the rule. Every rule in a sales cadence must have a unique name.
RuleType	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The type of step that this rule applies to. Possible values are: `BranchStep` — The rule evaluates the condition of a branch step. A branch step is an ActionCadenceStep record with the field type equal to `Branch`. `RootStep`— The rule evaluates a global exit condition. This field is available in API version 49.0 and later.

Usage

Use ActionCadenceRule to see all the rules associated with a branch step:

1select RuleName from ActionCadenceRule  where ActionCadenceStep.ActionCadence.Name = "High Priority CFO"

Object Reference for Salesforce and Lightning Platform

ActionCadenceRule

Supported Calls

Fields

Usage

See Also