ChangeRequest

Represents a decision to implement a formal request for a change (RFC). This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
BusinessJustification	Type textarea Properties Create, Nillable, Update Description A description of the business reason to implement the change. This field can store up to 32 KB of data, but only the first 255 characters display in reports.
BusinessReason	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The core reason for creating the change request. Possible values are: `t2`
Category	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description The type of change request. Administrators set field values.
ChangeRequestNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The unique, system-generated change request number.
ChangeType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The type of change request. Administrators set field values. Possible values are: `Emergency` `Major` `Normal` `Standard`
Description	Type textarea Properties Create, Nillable, Update Description A description of the change request. This field can store up to 32 KB of data, but only the first 255 characters display in reports.
EstimatedEndTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time (in UTC) when the change request is estimated to be implemented.
EstimatedStartTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The estimated date and time (in UTC) when the change request is implemented.
FinalReviewDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time (in UTC) when the change request was reviewed.
FinalReviewNotes	Type textarea Properties Create, Nillable, Update Description Notes left by the change request reviewer. This field can store up to 32 KB of data, but only the first 255 characters display in reports.
Impact	Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Shows the impact of a requested change. Possible values are: `High` `Low` `Medium` The default value is 'High'.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description A polymorphic relationship field that represents the user or group assigned as the change reviewer. Relationship Name Owner Relationship Type Lookup Refers To Group, User
Priority	Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The impact and urgency of a requested change. Possible values are: `Critical` `High` `Low` `Moderate` The default value is 'Critical'.
RemediationPlan	Type textarea Properties Create, Nillable, Update Description A description of the steps required to resolve the incident. This field can store up to 32 KB of data, but only the first 255 characters display in reports.
ReviewerId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the user who reviewed the change request. This is a relationship field. Relationship Name Reviewer Relationship Type Lookup Refers To User
RiskImpactAnalysis	Type textarea Properties Create, Nillable, Update Description An assessment of the risk involved with the implementation of the change request. Administrators set field values, and each value can have up to 20 characters.
RiskLevel	Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The risk level associated with adopting the requested change. Possible values are: `High` `Low` `Medium` The default value is 'High'.
Status	Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Represents any custom or granular stages a customer may want to track. This will be a dependent picklist. Possible values are: `Approved` `Canceled` `Closed` `Implementing` `New` `Open` `Planning` `Rejected` `Reviewed` `Scheduled` The default value is 'New'.
StatusCode	Type picklist Properties Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort Description The status of the change. Possible values are: `Approved` `Canceled` `Closed` `Implementing` `New` `Open` `Planning` `Rejected` `Reviewed` `Scheduled` The default value is 'New'.
Subject	Type string Properties Create, Filter, Group, Sort, Update Description A brief description of the requested change.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ChangeRequestFeed: Feed tracking is available for the object.
ChangeRequestHistory: History is available for tracked fields of the object.
ChangeRequestOwnerSharingRule: Sharing rules are available for the object.
ChangeRequestShare: Sharing is available for the object.

Object Reference for the Salesforce Platform

ChangeRequest

Supported Calls

Fields

Associated Objects