BusinessProcessGroup

Setup object that stores information about customer lifecycle maps. Customer lifecycle maps are used to track the scores provided by customers across their lifecycle using Salesforce Surveys. This object is reserved for internal use, and is available in API version 49.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Fields

Field	Details
CustomerSatisfactionMetric	Type picklist Properties Filter, Group, Restricted picklist, Sort Description Represents the question type that measures the customers' Net Promote Score or satisfaction score across their lifecycle. Possible values are: `NPS` `Rating`
Description	Type textarea Properties Nillable Description Description of the customer lifecycle map.
DeveloperName	Type string Properties Filter, Group, Sort Description Developer name the customer lifecycle map. Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field. Note
Language	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The language of the MasterLabel. Possible values are: `da`—Danish `de`—German `en_US`—English `es`—Spanish `es_MX`—Spanish (Mexico) `fi`—Finnish `fr`—French `it`—Italian `ja`—Japanese `ko`—Korean `nl_NL`—Dutch `no`—Norwegian `pt_BR`—Portuguese (Brazil) `ru`—Russian `sv`—Swedish `th`—Thai `zh_CN`—Chinese (Simplified) `zh_TW`—Chinese (Traditional)
MasterLabel	Type string Properties Filter, Group, Sort Description Label of the customer lifecycle map.

Object Reference for Salesforce and Lightning Platform

BusinessProcessGroup

Supported Calls

Fields