CaseContactRole

Represents the role that a given Contact plays on a Case.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

Fields

Field	Details
CasesId	Type reference Properties Create, Filter, Group, Sort Description ID of the cases associated with this contact. This is a relationship field. Relationship Name Cases Relationship Type Lookup Refers To Case
ContactId	Type reference Properties Create, Filter, Group, Sort, Update Description Required. ID of the contact. This is a relationship field. Relationship Name Contact Relationship Type Lookup Refers To Contact
IsDeleted	Type boolean Properties Defaulted on create, Filter Description Indicates whether the object has been moved to the Recycle Bin (`true`) or not (`false`). Label is Deleted.
Role	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the role played by the contact on this case, such as Technical Contact, Business Contact, Decision Maker, and so on. Must be unique—there can't be multiple records in which the CaseId, ContactId , and Role values are identical. Different contacts can play the same role on the same case. A contact can play different roles on the same case.

Usage

Use this object to define the role that a given Case plays on a given Contact. For example, you can use this object to be able to see all contacts who are associated to a case, or, given a contact, be able to query all cases that they are associated with, even if they are not the primary contact on the case.

Object Reference for Salesforce and Lightning Platform

CaseContactRole

Supported Calls

Fields

Usage