ProdtSvcCmpnGrpDefCausalItm

BusinessBrandId

• Type: reference
• Properties: Filter, Group, Nillable, Sort
• Description: Auto-populated based on the business brand on the product record related to the product service campaign group definition causal item.

  This field is a relationship field.

• Relationship Name: BusinessBrand
• Refers To: BusinessBrand

Description

• Type: textarea
• Properties: Create, Filter, Nillable, Sort, Update
• Description: The description of the product service campaign group definition causal item.

LastReferencedDate

• Type: dateTime
• Properties: Filter, Nillable, Sort
• Description: The timestamp for when the current user last viewed a record related to this record.

LastViewedDate

• Type: dateTime
• Properties: Filter, Nillable, Sort
• Description: The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.

MakeName

• Type: string
• Properties: Filter, Group, Nillable, Sort
• Description: Auto-populated based on the make name on the product record related to the product service campaign group definition causal item.

ModelName

• Type: string
• Properties: Filter, Group, Nillable, Sort
• Description: Auto-populated based on the model name on the product record related to the product service campaign group definition causal item.

ModelYear

• Type: int
• Properties: Filter, Group, Nillable, Sort
• Description: Auto-populated based on the model year on the product record related to the product service campaign group definition causal item.

Name

• Type: string
• Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
• Description: The name of the product service campaign group definition causal item.

ProductId

• Type: reference
• Properties: Create, Filter, Group, Sort, Update
• Description: The faulty product that is the cause of a product service campaign.

  This field is a relationship field.

• Relationship Name: Product
• Refers To: Product2

ProductSvcCampaignGrpDefId

• Type: reference
• Properties: Create, Filter, Group, Sort
• Description: The product service campaign group definition associated with the product service campaign group definition causal item.

  This field is a relationship field.

• Relationship Name: ProductSvcCampaignGrpDef
• Relationship Type: Master-detail
• Refers To: ProductSvcCampaignGrpDef (the master object)

RemediationType

• Type: picklist
• Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
• Description: The remediation plan for a product service campaign, such as replacement or repair.
• Possible values:
  • Notation
  • Repair
  • Replace

ReplacementRqstType

• Type: picklist
• Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
• Description: The type of replacement requested for a product service event, such as product return for credit or receiving credit without returning the product.
• Possible values:
  • RequestACreditWithoutProductReturn—Choose the ‘Request a Credit without Product Return’ option to scrap the causal parts without returning them and still receive credit from your supplier or original equipment manufacturer
  • RequestAProductReturnWithCredit—Choose the ‘Request a Product Return with Credit’ option to return causal parts to your supplier or original equipment manufacturer and receive credit from them

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ProdtSvcCmpnGrpDefCausalItmChangeEvent: Change events are available for the object.

ProdtSvcCmpnGrpDefCausalItmHistory: History is available for tracked fields of the object.