Review Agentforce Coworker User Mapping (Beta)
When you turn on Agentforce Coworker, Salesforce automatically creates an Identity Resolution ruleset. This ruleset maps user identities across connected data sources, so the system recognizes users in Salesforce CRM, Slack, and Google Drive. By default, user profiles from different data sources inherit permissions from the linked data source based on their email address or their federated ID from an identity provider. View these mappings in User Mappings under Users in Salesforce Setup.
| REQUIRED EDITIONS | |
|---|---|
| Available in: | Enterprise, Unlimited, and Agentforce 1 Editions |
| USER ROLE NEEDED | |
| To configure Agentforce Coworker: | Salesforce Admin |
| USER PERMISSIONS NEEDED | |
| To use Agentforce Coworker: | Agentforce Coworker User Permission Set and Agentforce Coworker Permission Set License |
| To configure Agentforce Coworker: | Agentforce Coworker Admin Permission Set and Agentforce Coworker Setup Permission Set License |
- In your org Setup, enter User Mapping in the Quick Find box.
- Select the user whom you want to review.
- See the name, username, and email used to map that user across data sources.