Create Service Appointments

Show your users the details of a service appointment—an appointment booked through Salesforce Scheduler—so that users can review and create the appointment.

1. Create a page where the user can review the appointment details and create the appointment.

2. Make a POST request on the service-appointments Connect API to create the service appointment.

   Resource URI

   Where YOUR_INSTANCE is a variable.

   For an Existing User (Account)

   Sample Request

   Pass the account ID as parentRecordId in the input request body.

   To indicate that the appointment is scheduled, set status to Scheduled.

   Sample Response

   The API returns the service appointment ID and the assigned service resources.

   For a Guest User (Lead)

   Sample Request

   Pass the required lead details in the input request body.

   To indicate that the appointment is scheduled, set status to Scheduled.

   Sample Response

   The API returns the service appointment ID and the assigned service resources.

Create a page to show confirmation when the service appointment is created successfully.

Here’s how a sample confirmation page can look.