Create Service Appointments

The last step in the concurrent scheduling application is to show the service appointment details for the user to review and create the appointment. A service appointment represents an appointment booked through Salesforce Scheduler.

Create a page where the user can review the appointment details and create the appointment. Here’s how a Review Service Appointment page can look.

Link the Next button to a POST request on the service-appointments Connect API to create the service appointment.

Resource URI

For an Existing User (Account)

Sample Request

Pass the account ID as parentRecordId in the input request body.

Set status to Scheduled to indicate that the appointment is scheduled.

Sample Response

The API returns the service appointment ID and the assigned service resources.

For a Guest User (Lead)

Sample Request

Pass the required lead details in the input request body.

Set status to Scheduled to indicate that the appointment is scheduled.

Sample Response

The API returns the service appointment ID and the assigned service resources.

Create a page to show confirmation when the service appointment is created successfully.

Here’s how a sample confirmation page can look.