Change Appointment Details

This section explains how you can show either the service resources or time slots page based on what the user chooses to change for the appointment. Depending on the requirement, you can choose one of the two options.

• Change Appointment Candidates

  If the assigned resources mark themselves absent, use the query request on the ServiceTerritoryMember object to show the list of alternative resources.

• Change Appointment Time Slots

  A time slot represents a period in a day when an appointment takes place. a multi-resource service appointment can be modified. To show the alternative tome slots for the assigned resources, use the getAppointmentSlots REST API.

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Introduction to Salesforce Scheduler

Set Up Salesforce Scheduler

Salesforce Scheduler Data Model Overview

Salesforce Scheduler Standard Objects

Salesforce Scheduler Custom Objects

Salesforce Scheduler Platform Events

Salesforce Scheduler Metadata API Types

Authenticate Salesforce Scheduler APIs

Translate SOQL Query Results

Salesforce Scheduler Business APIs

Salesforce Scheduler Apex Classes

Build Custom Appointment Booking Experiences Using Salesforce Scheduler APIs

Schedule an Anonymous Appointment

Schedule Anonymous Appointments with Appointment Distribution

Schedule Appointments by Selecting Location First

Modify an Anonymous Appointment

Create a Single-Resource Appointment

Modify a Service Appointment

Create a Multi-Resource Appointment

Modify a Multi-Resource Service Appointment

Authenticate with Salesforce Scheduler APIs

Get Service Appointments

Get Service Appointment Details

Change Appointment Details

Change Appointment Candidates

Change Appointment Time Slots

Update Service Appointments

Create a Concurrent Appointment

Schedule Appointments by Using Sharing Availability

Schedule Appointments with a Dummy Resource and Reassign to Actual Resources

Integrate Salesforce Scheduler with External Calendars

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