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VPLS360_ticket

This Integration Procedure shows details of the cases associated with a particular account.

Sample Input

1{
2    "userId": "0054W00000DUGcd"
3}

Parameter	Required/Optional
userId	Required

Sample Output

1{
2  "Case": [
3    {
4      "Subject": "Testing",
5      "Status": "New",
6      "CreatedDate": "2020-12-21T06:53:59.000Z",
7      "CaseNumber": "00001037"
8    },
9    {
10      "Subject": "Unable to view channels",
11      "Status": "New",
12      "CreatedDate": "2020-12-18T13:24:55.000Z",
13      "CaseNumber": "00001035"
14    }
15  ]
16}

Called By

Flows:
- Self care: Support Page, Case Details
Components:
- LWC: vplS360SelfCareSupportDetails.js

Calls

Data Mapper: FetchAccountMasterDetails