EmbeddedServiceCustomization

Represents a mapping between the EmbeddedServiceCustomization record parent and the EmbeddedServiceConfiguration or EmbeddedServiceMenuSettings, for a set of Embedded Service resources. Each resource is set of customizations applied via an uploaded static resource for your Embedded Chat.

Version 

Introduced in API version 50.0.

Supported SOAP API Calls 

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Supported REST API Methods 

DELETE, GET, HEAD, PATCH, POST, Query

Fields 

CustomizationName 

• Type: string

• Required: No

• Properties: Create, Filter, Group, Sort, Update

• Description: The name of the custom set of resources you create for your embedded component.

Description 

• Type: textarea

• Required: No

• Properties: Create, Filter, Nillable, Sort, Update

• Description: Used to describe a set of custom resources.

ParentId 

• Type: reference

• Required: No

• Properties: Create, Filter, Group, Sort

• Description: The ID of the EmbeddedServiceConfig or EmbeddedServiceMenuSettings parent record. This is a polymorphic relationship field.

• Relationship name: Parent

• Relationship type: polymorphic

• Refers to: EmbeddedServiceConfig, EmbeddedServiceMenuSettings