VoiceTelephonyProfileOvride

Represents profile-level telephony settings that override the default org-level configuration.

Version 

Introduced in API version 68.0.

Supported SOAP API Calls 

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules 

• To access this object, enable Agentforce Contact Center Admin (Salesforce Voice) permission set.

Fields 

ProfileId 

• Type: ID

• Required: No

• Properties: Filter, Group, Nillable, Sort

• Introduced: API version 68.0

• Description: Unique ID of the profile assignment to which the telephony configuration override applies. Each profile can have only one override assignment.

This field is a relationship field.

VoiceTelephonyDefinitionId 

• Type: ID

• Required: No

• Properties: Filter, Group, Nillable, Sort

• Introduced: API version 68.0

• Description: ID of the voice telephony configuration associated with the override.

This field is a relationship field.