ServicePresenceStatus

Represents a presence status that can be assigned to a service channel.

Version 

Introduced in API version 54.0.

Supported SOAP API Calls 

create(), describeSObjects(), query(), retrieve(), update(), upsert()

Supported REST API Methods 

GET, HEAD, PATCH, POST, Query

Special Access Rules 

• Available only if Omni-Channel is enabled in your org.

Fields 

DeveloperName 

• Type: string

• Required: No

• Properties: Filter, Group, Nillable, Sort

• Description: The unique name of the object in the API.

Language 

• Type: string

• Required: No

• Properties: Filter, Group, Nillable, Sort

• Description: The language of the presence status.

MasterLabel 

• Type: string

• Required: No

• Properties: Filter, Group, Nillable, Sort

• Description: The label of the presence status.