CallDispositionCategory

Represents the call outcome of a phone call that is used in reports and branching criteria for sales cadences. This object is available in API version 47.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Special Access Rules

As of Spring ’20 and later, only your Salesforce org's internal users can access this object.

Fields

Field	Details
Category	Type string Properties Filter, Group, idLookup, Sort Description The name of the call outcome.
DeveloperName	Type string Properties Filter, Group, Sort Description The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization. Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field. Note
Language	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The language of the call category. Possible values are: `da`—Danish `de`—German `en_US`—English `es`—Spanish `es_MX`—Spanish (Mexico) `fi`—Finnish `fr`—French `it`—Italian `ja`—Japanese `ko`—Korean `nl_NL`—Dutch `no`—Norwegian `pt_BR`—Portuguese (Brazil) `ru`—Russian `sv`—Swedish `th`—Thai `zh_CN`—Chinese (Simplified) `zh_TW`—Chinese (Traditional)
MasterLabel	Type string Properties Filter, Group, Sort Description The static name of the call outcome.

Object Reference for the Salesforce Platform

CallDispositionCategory

Supported Calls

Special Access Rules

Fields