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ChangeRequestRelatedIssue

This object acts as a junction between a Change Request and an Incident or a Problem that represents a service failure. This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Details
ChangeRequestId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A relationship field that represents the change request you're linking a Problem or Incident to.
Relationship Name
ChangeRequest
Relationship Type
Lookup
Refers To
ChangeRequest
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
A brief description of the related issue.
RelatedEntityType
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
Shows what type of object the related entity is.
Possible values are:
  • Incident
  • Problem
RelatedIssueId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A polymorphic relationship field that represents a related Problem or Incident.
Relationship Name
RelatedIssue
Relationship Type
Lookup
Refers To
Incident, Problem
RelationshipType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Shows how two records relate to each other.
Possible values are:
  • Caused By
  • Fixed By
The default value is 'Caused By'.
UniqueKeyIndex
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
This field is unique within your organization.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ChangeRequestRelatedIssueFeed
Feed tracking is available for the object.
ChangeRequestRelatedIssueHistory
History is available for tracked fields of the object.