ShiftShare

Represents a sharing entry on a field service shift. Available in API versions 46.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Field Service must be enabled.

Field	Details
AccessLevel	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description Level of access that the user or group has to the shift. The possible values are: `Read` `Edit` `All` (This value isn’t valid for create or update calls.) Set to an access level that is at least equal to the organization’s default shift access level.
ParentId	Type reference Properties Create, Filter, Group, Sort Description The shift associated with the sharing entry. This is a relationship field. Relationship Name Parent Relationship Type Lookup Refers To Shift
RowCause	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description The reason why this sharing entry exists. You can write to this field only when its value is omitted or set to `Manual` (default). Valid values include: `Manual`—The User or Group has access because a user with “All” access manually shared the shift record. `Owner`—The User is the owner of the shift. `Rule`—The User or Group has access via a shift sharing rule. `GuestRule`—The User or Group has access via a shift guest user sharing rule.
UserOrGroupId	Type reference Properties Create, Filter, Group, Sort Description (Read only) ID of the user or group that has access to the shift record. This is a polymorphic relationship field. Relationship Name UserOrGroup Relationship Type Lookup Refers To Group, User

Scheduling and dispatching service resources using shift data is not supported in API version 46.0.