ClaimItem

Represents claim items (such as collision damage, roadside assistance, rental care) and their coverage details.

Supported Calls 

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules 

To access this object on your Public Sector org, Benefit Disbursement must be enabled and you must have the Benefit Disbursement Access permission set or the Benefit Disbursement permission set license.

To access this object on your Experience Cloud site, users need the Benefit Assistance Community Access permission set or the Benefit Assistance for Communities permission set license.

Fields 

Category 

  • Type: picklist

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description: Specifies the category of the claim item.

    Picklist values aren’t predefined for this field. Before you create a record, ensure that your Salesforce admin has defined picklist values based on your organization’s requirement.

ClaimId 

  • Type: reference

  • Properties: Create, Filter, Group, Sort, Update

  • Description: Required. The parent claim that includes this claim item.

    This field is a relationship field.

  • Relationship Name: Claim

  • Relationship Type: Master-Detail

  • Refers To: Claim

ClaimParticipantId 

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description: The claim participant associated with the claim item.

    This field is a relationship field.

  • Relationship Name: ClaimParticipant

  • Relationship Type: Lookup

  • Refers To: ClaimParticipant

CurrentAddress 

  • Type: address

  • Properties: Filter, Nillable

  • Description: The location of the claim item.

    This is a compound field of type Address and combines these fields: CurrentCity, CurrentCountry, CurrentGeocodeAccuracy, CurrentLatitude, CurrentLongitude, CurrentPostalCode, CurrentState, and CurrentStreet. For more information, see Address Compound Fields.

Description 

  • Type: textarea
  • Properties: Create, Nillable, Update
  • Description: The description of the claim item.

EndDate 

  • Type: dateTime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The timestamp for when the the period associated with the claim item ends.

LastReferencedDate 

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last viewed a record related to this record.

LastViewedDate 

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.

Name 

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: Required. Name of the item that’s included in the claim.

Provider 

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description: Name of the provider.

    This field is a relationship field.

  • Relationship Name: Provider

  • Refers To: HealthcareProvider

ProviderId 

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description: The ID of the provider.

    This field is a relationship field.

  • Relationship Name: Provider

  • Refers To: HealthcareProvider

Quantity 

  • Type: double
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: Quantity of the product of service represented by the claim item.

StartDate 

  • Type: dateTime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The timestamp for when the the period associated with the claim item starts.

UnitOfMeasureId 

  • Type: reference

  • Properties: Create, Filter, Group, Nillable, Sort, Update

  • Description: The unit of measure of the claim duration.

    This field is a relationship field.

  • Relationship Name: Unit of Measure

  • Refers To: Unit of Measure

Associated Objects 

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ClaimItemFeed

Feed tracking is available for the object.

ClaimItemHistory

History is available for tracked fields of the object.