ACWInfo

After-Conversation Work information passed with work-related events.

Signature 

ACWInfo

Fields 
FieldTypeDescription
agentWorkIdstringThe Salesforce AgentWork record ID.
workItemIdstringThe work item ID (voice call or messaging session) associated with the after-conversation work.

Service Connector API Reference
Service Connector API Reference
Base Connector API
Connector API Methods
Connector API Class Objects
ActiveCallsResult
ACWInfo
AgentConfigResult
AgentStatusInfo
AgentVendorStatusInfo
AgentWork
AudioDevicesResult
AudioStats
AudioStatsElement
CallInfo
CallResult
CapabilitiesResult
ConferenceResult
Contact
ContactsFilter
ContactsResult
customError
GenericResult
HangupResult
HidDevice
HoldToggleResult
InitResult
LogoutResult
MuteToggleResult
ParticipantResult
Phone
PhoneCall
PhoneCallAttributes
PhoneContactsResult
RecordingToggleResult
SetAgentConfigResult
SetAgentStateResult
SharedCapabilitiesResult
ShowStorageAccessResult
SignedRecordingUrlResult
StateChangeResult
StatsInfo
VoiceCapabilitiesResult
Supervisor API

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