Specify Customer Service Center Settings
For an agent to use Customer Service Center, permissions must be granted.
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Select site > Merchant Tools > Site Preferences > Customer Service Center Preferences.
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Select the image view type to use in Customer Service Center.
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Select the product search image view types.
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Check whether to allow multiple shipments per basket or order.
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Specify the Storefront Hostname and Storefront Path.
You can use Storefront Hostname and Storefront Path to define a custom storefront URL that Customer Service Center uses to open the storefront. A Storefront Path can only be set if a Storefront Hostname is also set. Storefront Hostname is instance-specific. You can define the settings in the Staging environment and replicate them to the Production environment.
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Click Submit.
A Storefront Path can only be set if a Storefront Hostname is also set.