Health Cloud for Life Sciences

Health Cloud for Life Sciences is a leaner offering of Health Cloud that focuses on the key business use cases of the Life Sciences space.
Available in: Enterprise and Unlimited Editions

With Health Cloud for Life Sciences, you can streamline your operations with features that improve access to therapy, provider engagement, commercial excellence, and more. You also get a set of components that you can use to support your own unique business requirements.

What You Get

Here are the features you get with Health Cloud for Life Sciences.

Access to Therapy

Advanced Therapy Management:
  • Sites and available capacity configuration
  • Multi-step and multi-site scheduling
  • Rescheduling and cancellation support
Care Program Management:
  • Streamlined patient support programs
  • Effective program scaling
  • Improved digital patient engagement

Provider Engagement

Intelligent Sales:
  • Visit scheduling and execution
  • Field inventory management
  • Cycle counts scheduling and execution
  • Product shortfalls and revenue impact projections
  • List of expiring products

Provider Relationship Management and Provider Search:

  • Complete view of your providers with Provider Cards
  • Provider Search with map of results
  • Extend Provider Search as needed

Commercial Excellence

Sales Agreements:
  • Sales agreement terms
  • Volume and revenue forecasts
  • Actual volumes and revenues
  • Agreement compliance
Account Manager Targets:
  • Set targets for currency or non-currency measure types
  • Assign targets portions to direct reports
  • Distribute targets by product, account, and time period
Sales Forecasts:
  • Predictive market forecasts
  • Real-time collaboration
  • Target setting
Advanced Account Forecasting:
  • Forecast management for global enterprises
  • Real-time insights with multiple dimensions
  • Collaboration with internal and external teams

Components

Enhanced Timeline:
  • Chronological view of events
Intelligent Document Automation:
  • Simplified document management
  • Reduced manual data entry
  • Automatic queue routing for forms
Digital Process Automation (Standard Health Cloud limits apply): Life Events and Business Milestones:
  • View important milestones that a business has achieved
  • View the major events in a patient’s life
  • Configure different event types
  • Hide sensitive events as necessary
  • Use events and milestones to engage better with customers and patients
Assessments and the Discovery Framework:
  • Build complex questionnaires to gather comprehensive data

Extend Health Cloud for Life Sciences

Here are some additional products you can add to Health Cloud for Life Sciences to enhance the user experience.

CRM Analytics for Health Cloud:

  • Complete view of your data
  • Improve care effectiveness
  • Identify and manage risk throughout your patient and member population

Intelligent Document Reader:

  • Automatically extract data from external documents
  • Optical character recognition for extracting data
  • Use extracted information to create or update Health Cloud for Life Sciences records

Rebates:

  • Rebate lifecycle management
  • View incentive performance and business performance in parallel
  • Share threshold attainment and intelligent insights