Health Cloud Administration
jBehavioral Health App
Give users a 360-degree view of the behavioral or mental healthcare journeys of
patients with the Behavioral Health app. Behavioral health and intake specialists can view a
timeline of key events and engagements, capture assessments, and perform the common tasks in a
patient’s behavioral health journey, from intake through sessions with specialists.
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Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud |
The Behavioral Health app uses these Health Cloud components to support behavioral health and intake specialists:
- Action Launcher
- Provides quick actions that are contextualized for the Behavioral Health app.
- Advanced Patient Card
- Provides a complete view of the patient’s health data, including medication requests, health conditions, allergies, and immunization details. Specialists can also create the related records from the patient card.
- Appointment Management
- Provides an intuitive console where specialists can schedule the right appointment with the right provider at the right time and location.
- Care Plans
- Shows a patient’s care plans and the conditions, social determinants, goals, action plans, and interventions that comprise the care plans. Specialists can use the New Care Plan button to launch an OmniScript flow for creating a care plan.
- Care Barriers
- Shows barriers and related social determinants of health (SDOH) so that behavioral health and intake specialists can create intervention tasks to mitigate avoidable adverse health events.
- Clinical Service Requests
- Shows requests for procedures and diagnostic services.
- Enhanced Timeline
- Provides specialists with views of assessments, clinical information, engagement data, and the patient’s life story. Specialists can also create records for objects configured to appear on the timeline.
- Insurance Plan
- Provides a plan overview including medical coverage or benefits.
- Member Plan Card
- Shows a list of the member’s insurance plans with details like start and end date, issuer number, and Payer ID.
- Patient Medication Manager
- Helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs.
- Notes
- Tracks a specialist’s clinical notes, observations, and therapy or session notes.
- Patient Assessments
- Shows available, not started, and completed assessments. Specialists can access responses to completed assessments, capture an incomplete assessment that was sent to a patient, conduct an assessment, or send a set of assessments to a patient to complete.
- Profile Card
- Shows basic information such as name and age, and contact information.
- Provider Search
- Gives specialists a way to find providers based on criteria such as location and specialty, and share those details with clients.
- Record Alerts
- Informs specialists about changes in records that require attention.
- Virtual Care
- Enables care from anywhere through video visits.