Advanced Therapy Management

Advanced Therapy Management’s Multi-Step Scheduling feature supports slot management and scheduling across multiple territories in a single place, to help users easily search for and book appointments across multiple sites. Advanced Therapy Orchestration provides flexible workflows that automatically execute all the components of an advanced therapy, from therapy stages and substages to individual tasks.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud or Health Cloud for Life Sciences


In the healthcare industry, advanced therapy refers to an innovative medical practice that uses genetics and biomarker information to manufacture personalized medication for patients with rare illnesses. The therapy involves multiple steps that are typically performed in different locations.

For example, in cell and gene therapy, the procedure involves:

  • Apheresis—A biosample is collected from a patient.
  • Manufacturing—The biosample is treated in a cell lab, where cells are isolated, genetically engineered, and grown.
  • Infusion—The genetically treated biosample is introduced back into the patient's body to help eliminate abnormal and mutated genes that cause illness.

Personalized medicine requires smooth workflows and process integration across provider and pharmaceutical industries.

Health Cloud’s Advanced Therapy Management offers slot management and capacity configuration capabilities, so that admins can configure availability of resources at their assigned territories, and create and publish slots accordingly. Advanced Therapy Management’s Multi-Step Scheduling brings together data about different sites, resources, and appointment slots in one place. Advanced Therapy Orchestration provides an orchestration flow that references subflows to execute therapy stages and substages. The therapy orchestration flows also generate runtime records, which capture the details of the flow execution, for care program enrollee work orders and work order steps and the related therapy tasks.