Actionable Relationship Center in Health Cloud | Health Cloud Administration

Explore multiple layers of a patient’s connections with other people, providers, and caregivers by using the Actionable Relationship Center (ARC). Set up the ARC so that your users can start using pre-configured healthcare ARC graphs on record pages. Additionally, support account hierarchy management and define the starting point of the graph as an anchor node to help users visualize its parent entities.

Available in: Enterprise and Unlimited Editions with Health Cloud or Health Cloud for Life Sciences

Set Up the Actionable Relationship Center in Health Cloud
Set up the Actionable Relationship Center (ARC) so that your users can start using pre-configured healthcare ARC graphs on record pages. To let users access Actionable Relationship Center (ARC) in Health Cloud, enable group membership.
Create a Patient Relationship Graph from a Template.
Use the patient relationship template in Actionable Relationship Center (ARC) to create a graph that show a patient’s relationships to households, care plans, and other accounts.
Create a Practitioner Relationship Graph Using a Template
Use the healthcare practitioner relationship template in Actionable Relationship Center (ARC) to create a graph that shows a practitioner’s relationships to facilities, provider NPIs, provider specialties, certifications, and business licenses.
Account Hierarchy Management Using ARC
Help users make more informed decisions regarding order agreements and pricing by displaying the complete hierarchy of entities that have relationships with each other. Move across the ARC graph horizontally to view objects and records in the upward and downward hierarchy, and track the anchor node path.