Experience Cloud Sites | Health Cloud Administration

The private Experience Cloud site is the heart of collaborative patient care. Experience sites give care coordinators, physicians, patients, and caregivers an easy way to interact with each other whenever and wherever they are. You can set up a private site for your patient or member using Experience Builder with the Customer Service template.

How Patient Experience Sites Work
Use the Health Cloud Empower Lightning components and the Customer Service template for a quick rollout of a patient or member Experience site, with easy customization using Experience Builder. Lightning Components help you build a patient Experience site in no time at all.
Experience Cloud for Health Cloud FAQ
Get answers to common questions about Experience Cloud for Health Cloud, a set of Experience Cloud products designed to work with Health Cloud.
Enable Digital Experiences for Health Cloud
If you’re extending the Health Cloud console with Experience Cloud sites, the first step to set up a site is to enable digital experiences.
Which Objects Are Available for Experience Cloud Users in Health Cloud?
An Experience Cloud license determines the baseline feature access available to Experience Cloud users in Health Cloud. Each Experience Cloud license makes create, read, edit, or delete permissions available to Experience Cloud site users for specific data objects.
Experience Cloud User System Permissions
Health Cloud provides special system permissions that give Experience Cloud site users access to specific Health Cloud features.
Experience Cloud Setup Checklist
Building an Experience Cloud site is the result of research, mapping goals, and defining your audience. At the same time, you must have all your ducks in a row so the actual implementation process is seamless. You know your org best, but use this general checklist to help you organize what you need for your Experience site.
Enable Task Assignment for Site Users Created from Contacts
Make sure that care team members created outside of the Health Cloud console can be selected for task assignment.
Use Health Cloud Empower Lightning Components
Health Cloud Empower Lightning components are prepackaged resources that make it quick and easy to set up a private patient or member site with Experience Cloud where people can access care plans, care teams, care programs, or timelines.
Release Your Patient or Member Experience Cloud Site as an App
With Salesforce Mobile Publisher, you can create your own dedicated, branded app that helps people stick with goals and get faster access to treatment. You can convert an existing Experience site to a mobile app, or you can create one using a handy template provided by Health Cloud.