Engagement OTT Events
The Event Notification Service supports these event notification types and their corresponding payloads.
The events are supported only for WhatsApp Direct (Meta).
| Notification Event Category | Notification Event Type | Description |
|---|---|---|
| EngagementEvents | OttMobileOriginated | Indicates that the OTT message is mobile-originated. |
| Attribute | Type | Description |
|---|---|---|
| eventCategoryType | string | The taxonomy of the event |
| eid | string | Tenant Enterprise ID from which the event was produced |
| mid | string | Tenant Business Unit ID from which the event was produced |
| senderType | string | The type of sender. For example, WhatsApp, LINE and so on. Currently, the only supported value is WhatsApp. |
| messageType | string | The type of message. The supported message types are text and button. |
| channelId | string | The ID of the channel from which the message was sent by subscriber. For example, the business phone number. |
| messageId | string | WhatsApp generated message ID. |
| timestampUTC | number | UTC epoch time |
| mobileNumber | string | The subscriber's mobile number |
| contactId | string | The subscriber's contact ID |
| messageBody | Object | The body of the message. The maximum size of the message is 1024 characters. |