Salesforce CRM: Survey Invitation Mapping

These data mappings are for the SurveyInvitation DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.

Usage and Data Bundle

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

  • Service Cloud

DLO to DMO Mapping

These data mappings relate to the Survey Invitation object included in the Salesforce CRM connector and how that data connects to DMOs.
DLO Field DLO Field API Name DLO Field Data Type DMO DMO Field Name Additional Details
Let Guests Respond OptionsAllowGuestUserResponse__c text Survey Invitation Can Guest User Respond
Can See Their Response OptionsAllowParticipantAccessTheirRespon__c text Survey Invitation Can Participant Access Response
Can Respond Anonymously OptionsCollectAnonymousResponse__c text Survey Invitation Can Participant Respond Anonymously
Created Date CreatedDate__c dateTime Survey Invitation Created Date
Invitation Expires On InviteExpiryDateTime__c dateTime Survey Invitation Invitation Expires On
Invitation Link InvitationLink__c text Survey Invitation Invitation Link
Last Modified Date LastModifiedDate__c dateTime Survey Invitation Last Modified Date
Name Name__c text Survey Invitation Name
Participant ID ParticipantId__c text Survey Invitation Participant
Survey ID SurveyId__c text Survey Invitation Survey
Survey Invitation ID Id__c text Survey Invitation Survey Invitation ID Primary Key
Response ResponseStatus__c text Survey Invitation Survey Response Status