Salesforce CRM: Account Mappings

After a data stream is deployed, the Salesforce CRM starter data bundle automatically maps data from Sales Cloud or Service Cloud to data model objects (DMO)s in Data Cloud. The Sales Cloud and Service Cloud bundles deploy mappings to Contact Point type DMOs. Identity Resolution uses the DMOs, which link multiple records into a unified customer profile.

Usage and Data Bundles

These mappings are used for various purposes within these bundles.

Bundles:

  • Financial Services
  • Sales Cloud
  • Service Cloud
See the Financial Services Cloud Developer Guide for descriptions of these DSO fields.

DLO to DMO Mapping

These data mappings relate to the Account object included in the Salesforce CRM connector and how that data connects to DMOs.
DLO Field DLO Field API Name DLO Field Data Type DMO DMO Field Name Additional Details
Account Description Description__c text Account Account Description
Account Id Id_c text Account Account Id Primary Key
Sales Phone Foreign Key
Bill Contact Address Foreign Key
Contact Point Address Contact Point Address Id Primary Key
Contact Point Phone Contact Point Phone Id Primary Key
Account Name Name_c text Account Account Name
Account Number AccountNumber__c text Account Account Number
Account Phone Phone__c text Contact Point Phone Telephone Number
Billing City BillingCity__c text Contact Point Address City Name
Billing Country BillingCountry__c text Contact Point Address Country Name
Billing Latitude BillingLatitude__c number Contact Point Address Geo Latitude
Billing Longitude BillingLongitude__c number Contact Point Address Geo Latitude
Billing Zip/Postal Code BillingPostalCode__c text Contact Point Address Postal Code Text
Billing State/Province BillingState__c text Contact Point Address State Province Name
Billing Street BillingStreet__c text Contact Point Address Address Line 1
Client Category FinServ__ClientCategory_c picklist Financial Customer Customer Category Used with Financial Services.
Contact ID text Contact Point Phone Party Foreign Key
Contact Point Address Foreign Key
Contact Point Phone Foreign Key
Created Date CreatedDate__c dateTime Account Created Date
Description text Account Account Description Used with Financial Services.
Household Policies FinServ__HouseHoldPolicies_c picklist Financial Customer Used with Financial Services.
Id id Account Account Id Used with Financial Services.
Financial Customer Account
Financial Customer Id
Investment Experiene FinServ__InvestmentExperience_c picklist Financial Customer Investment Experience Level Used with Financial Services.
Last Activity LastActivityDate__c date Account Last Activity Date
Last Modified Date LastModifiedDate__c dateTime Account Last Modified Date
Name text Account Account Name Used with Financial Services
Next Interaction FinServ__NextInteraction__c date Account Next Interaction Date Used with Financial Services
Next Review FinServ__NextReview__c date Account Next. Review Date Used with Financial Services
Parent Account ID ParentId__c text Account Parent Account Foreign Key
Review Frequency FinServ__ReviewFrequency__c picklist Account Review Frequency Used with Financial Services
Service Model FinServ__ServiceModel_c picklist Financial Customer Customer Service Level Used with Financial Services
Type text Account Account Type Foreign Key