Salesforce CRM: Survey Subject Mapping

These data mappings are for the SurveySubject DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.

Usage and Data Bundle

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

  • Service Cloud

DLO to DMO Mapping

These data mappings relate to the Survey Subject object included in the Salesforce CRM connector and how that data connects to DMOs.
DLO Field DLO Field API Name DLO Field Data Type DMO DMO Field Name Additional Details
Created Date CreatedDate__c dateTime Survey Subject Created Date
Last Modified Date LastModifiedDate__c dateTime Survey Subject Last Modified Date
Name RecordName__c text Survey Subject Name
Object Relationship ID Id__c text Survey Subject Survey Subject ID Primary Key
Parent ID ParentId__c text Survey Subject Survey Parent
Related ID SubjectEntityType__c text Survey Subject Survey Subject Object
Subject ID SubjectId__c text Survey Subject Survey Subject
Survey ID SurveyId__c text Survey Subject Survey