Data Cloud Reference Guide
jSalesforce CRM: Knowledge Data Category Selection Mapping
These data mappings are for the Knowledge_DataCategorySelection DLO found in the
Knowledge bundle of the Salesforce CRM Connector for Data Cloud.
Usage and Data Bundle
Bundle: This bundle is used for Service Intelligence visualizations of knowledge article metrics.
- Knowledge: Used with Service Intelligence
DLO to DMO Mapping
These data mappings relate to the
Knowledge_DataCategorySelection object included in the Salesforce CRM connector and how that data
connects to DMOs.
| DLO Field | DLO Field API Name | DLO Field Data Type | DMO | DMO Field Name | Additional Details |
|---|---|---|---|---|---|
| Data Catagory ID | DataCategoryId__c | text | Knowledge Article Category | Category | |
| Entity Data Category Selection ID | Id__c | text | Knowledge Article Category | Knowledge Article Category Id | Primary Key |
| Knowledge Article Version ID | ParentId__c | text | Knowledge Article Category | Knowledge Article Version |