Salesforce CRM: Survey Question Response Mapping

These data mappings are for the SurveyQuestionResponse DLO found in the Services bundle of the Salesforce CRM Connector for Data Cloud.

Usage and Data Bundle

These mappings are used to power Service Intelligence visualizations of contact center performance metrics.

Bundle:

  • Service Cloud

DLO to DMO Mapping

These data mappings relate to the Survey Question Response object included in the Salesforce CRM connector and how that data connects to DMOs.
DLO Field DLO Field API Name DLO Field Data Type DMO DMO Field Name Additional Details
Created Date CreatedDate__c dateTime Survey Question Response Created Date
Data Type Datatype__c text Survey Question Response Data Type
Date Time Value DateTimeValue__c dateTime Survey Question Response Date Time Value
Date Value DateValue__c dateTime Survey Question Response Date Value
Last Modified Date LastModifiedDate__c dateTime Survey Question Response Last Modified Date
Name ResponseShortText__c text Survey Question Response Name
Number Value NumberValue__c text Survey Question Response Number Value
Rank Rank__c number Survey Question Response Rank
Response Value ResponseValue__c text Survey Question Response Response Value
Survey Question ID QuestionId__c text Survey Question Response Survey Question
Survey Question Response ID Id__c text Survey Question Response Survey Question Response Primary Key
Survey Response ID ResponseId__c text Survey Question Response Survey Response
True of False TrueOrFalse text Survey Question Response Boolean Value