Health Cloud Administration
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Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Use the Health Cloud - Admin App
Flow for Health Cloud
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Set Up Care Request Configurations
Customize Case and Care Request Pages for Utilization Management
Enable the Utilization Management for Payers App
OmniStudio Components for the Payer Authorization Request Process
Configure Statuses for Authorization Requests
Configure Action Buttons for Processing Authorization Request Reviews
Define Custom Rules to Automate Authorization Request Workflows
Design Custom OmniStudio Components for Authorizations
Create Custom Report Types and Custom Reports for Utilization Management
Set Up Timeline Parameters for Tracking Authorization Reviews
Automate Case Routing with Omni-Channel
CRM Analytics for Utilization Management
Artificial Intelligence for Utilization Management
Set up Action Plans
Customize the Predefined Authorization Process
Keep pace with ever-changing business needs and provide additional flexibility for your
users by customizing the predefined OmniStudio components and workflow rules. With these
customizations, you can speed up process management and automation, and implement a simplified,
time-saving solution to meet your business needs.
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Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud |
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Define Custom Rules to Automate Authorization Request Workflows
Achieve full potential of authorization request workflow by customizing the rules to address your business’ unique needs. Define decision matrices and expression sets to streamline, optimize, and standardize processes for your organization. -
Design Custom OmniStudio Components for Authorizations
Use the OmniStudio Designer to customize the default OmniScripts and components so that they match your internal process and fulfill operational requirements for authorizations.