Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Customize the Health Cloud Apps in Lightning
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Customize the Health Cloud Apps in Lightning

You can change some of the properties of the Health Cloud Apps in your organization.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

Personalize your Lightning apps from the Lightning console. You can add your company’s logo, change the color of page elements, and enable keyboard shortcuts in the Health Cloud console. Remember to save your changes as you navigate.

  1. From Setup, in the Quick Find box, enter Apps, and then select App Manager.
  2. Click Dropdown next to the app that you want to modify, and then click Edit.
  3. Enter a name for the app.

    This app name appears in the app menu.

  4. Retain the autopopulated name in the Developer Name field.
  5. Add a description for your app.
  6. To specify a custom logo for your app, under App Branding, click Upload.
    When choosing a custom app logo:
    • Ensure that the image is in .jpg, .png, .bmp, or .gif format and is less than 5 MB.
    • Ensure that the image is larger than 128 by 128 pixels. Otherwise, it’s scaled to fit.
  7. If necessary, change the color of the app’s page elements by entering the hex code beginning with #.
  8. In App Options, choose the navigation style, and then choose the form factor to support your app.

    You can also control end-user personalization and temporary tabs for external items.

  9. Under Utility Items (Desktop Only), add the utility bar to your desktop. Click Add Utility Item, and then set the Utility Bar Alignment.
  10. In Navigation Items, select navigation tabs to include in your app.
  11. In Navigation Rules, choose whether you want the app to open as a workspace tab or as a subtab of related record.
  12. Under User Profiles, to select the profiles that can access the app, drag user profiles from Available Profiles to Selected Profiles.
  13. Save your changes.

Customize the Classic Apps in Lightning Experience

You can customize some properties of standard classic apps in Lightning Experience. While you can’t customize the app’s label or logo, you can choose the tabs and their sequence, the landing tab, and the profiles to which you want to assign the app.
  1. From Setup, in the Quick Find box, enter Apps, and then select App Manager.
  2. Click Dropdown next to the Classic app that you want to modify, and then click Edit.
  3. Choose the tabs to display.
  4. To set the order, move the selected tabs up and down.
  5. Select the Default Landing Tab.
  6. To display the org in Lightning Experience, select the checkbox for Show in Lightning Experience.
  7. Select the profiles to which you want to assign the app.
  8. Save your changes.