Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Assessments vs Surveys
Provide Assessments to Analyze a Patient's Health
Provide Surveys for Gathering Feedback
Enable Surveys
Update Sharing Settings for Surveys
Create Email Invitations for Surveys
Send Survey Invitations to Patients
Set Feedback Survey Permissions
Give Users Access to Health Cloud Surveys
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Create Email Invitations for Surveys

Create a Survey Email Branding configuration to customize the email that patients or members receive when care coordinators invite them to take a survey.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

User Permissions Needed
To generate email invitations on surveys: Read on Surveys

AND

Create and Read on Survey Invitations
  1. Create a comma-separated template file containing the basic metadata for your outgoing invitation.
    Include these fields. You can copy and paste this data into a spreadsheet app.

    DeveloperName MasterLabel FromEmailAddress Subject Body
    Example Example example@example.com Questions for you Please answer these important questions!
  2. To include images in your email, add two more columns to your CSV file.

    FooterImageId HeaderImageId
    ID of a content asset for the bottom of your email ID of a content asset for the top of your email

    Use the file selector in Experience Builder to upload your image files as content assets. Each content asset has an ID, which works as a link to that asset.

    Note

  3. Use Data Loader to upload the CSV file and map the columns to the Health Cloud fields.