How Patient Experience Sites Work

Experience Cloud site templates let you build self-service sites that give users the same visual and functional experience on tablets, mobile devices, or desktops. Experience Builder makes it super easy to customize your Experience Cloud site. Simply edit a few components, add images to extend your branding, and you’re ready to go—without any coding!

These components let you create a patient Experience site:

• The Care Plan Selector for Health Cloud Empower component (1) helps Experience site users select a patient’s care plan. Only users who are members of the care team with access to the care plan can see it in the picklist.
• The Care Plan Tasks for Health Cloud Empower component (2) enables Health Cloud Experience site users to see and filter their tasks associated with a care plan.
• Care Team for Health Cloud Empower component (3) helps you add fields from the User and Contact objects to display basic information about the patient and the care team members. You can change the order in which the fields appear. Access to the Care Team for Health Cloud Empower component is available only to members of a patient’s care team.

And if you want a more custom experience, you can create custom pages, add components to pages, use other custom Lightning components, and expose more Salesforce objects.