Contact Tracing for Public Health

With contact tracing, public health organizations can use data to track the spread of disease, gather details from exposed people, and recommend care plans and services. Set up the objects, metadata type, and queue for contract tracing.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud


Tracing and contacting people who possibly were exposed to an infected person is one of the most efficient ways of fighting widespread community infection. You can see the exposed contacts for each person right from the patient record. Salesforce recommends making contact tracing functionality available only to users who are trained on privacy best practices. We recommend that you share contact tracing data only on a need-to-know basis.