Contact Tracing for Employees

Tracing and contacting people who were possibly exposed to an infected person is one of the most efficient ways to fight widespread community infection. Tracers pick up tasks to evaluate employees, gather details about potentially exposed contacts, and enroll employees in care programs. You have the employee’s status, a map of exposed contacts, and information on the person’s condition consolidated in one place.

The employee evaluation flow gathers crucial information about a person’s condition, so that you can enroll affected employees into a care program and monitor their health.

The Contact Tracing Graph gives you a comprehensive view of employees and external contacts so that you can trace infection by people, places, or events. Follow-up, assessment, and triage can happen without having to leave the console.

Salesforce recommends making contact tracing functionality available only to users who are trained on privacy best practices. We recommend that you share contact tracing data only on a need-to-know basis.