Configure User Permissions and Sharing Rules

Set up organization-wide default sharing settings and grant specific access to the objects that make up a care program. Create and clone permission sets to give users the correct access to forms and other data.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud or Health Cloud for Life Sciences


  1. Set org-wide sharing for the following entities to be Private, Public Read Only, or Public Read/Write, as necessary.
    • Authorization Form
    • Authorization Form Consent
    • Authorization Form Data Use
    • Authorization Form Text
    • Care Program
    • Care Program Enrollee Product
    • Care Program Enrollment Card
    • Care Program Product
    • Care Program Provider
    • Data Use Purpose
  2. Create a permission set that gives access to the objects used to manage consent forms. Select Object Settings in your new permission set and enable the following object permissions.
    • Authorization Forms: Read
    • Authorization Form Consents: Read, Create, Edit
    • Authorization Form Data Uses: Read
    • Authorization Form Texts: Read
    • Data Use Purposes: Read
  3. Clone the Health Cloud Foundation permission set. Select Object Settings in your cloned permission set and configure Read access for these objects.
    • Care Programs
    • Care Program Enrollees
    • Care Program Enrollee Products
    • Care Program Enrollment Cards
    • Care Program Products
    • Care Program Providers
  4. Enable care coordinators and care managers to enroll participants in programs.
    1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
    2. Clone the Standard User profile and add a profile name.
    3. In the cloned profile, click Edit and scroll to General User Permissions.
    4. Enable Run Flows.

    Care Program Enrollee requires at least an Account, User, or Lead record and has a validation preventing a duplicate of either an Account, User, or Lead relationship.

    Note

  5. Allow care coordinators to enroll patients in the same care program more than one time.
    1. From Setup, in the Quick Find Box, enter Program Enrollee Settings, and then select Program Enrollee Settings.
    2. Enable Multiple Enrollments in the Same Care Program.

    After you enable this setting, you can’t disable it.

    Note

  6. To enable participants to view content in a site, clone the Customer Community Plus User profile or a similar profile that includes View Content permission. Grant the View Content in Portal permission to the cloned profile.
    1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
    2. Clone the Customer Community Plus User profile and add a profile name.
    3. In the cloned profile, click Edit and scroll to General User Permissions.
    4. Enable View Content in Portals.
    5. Save your changes.