Connect to Claims Data

Set up the connection to your source system so that Health Cloud can pull your organization's claims data into Salesforce external objects.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud


When you install the Claims data model, Health Cloud sets up an external data connection for you with the typical settings selected. Update those settings to work with your requirements. Health Cloud also creates external data objects for you to connect to your external data source.
  1. In Setup, search for External Objects and verify that the Claims objects are installed.
    You should see five external objects, each one configured to use an external data source called "Claims Data Source."
    Claim Header
    Contains summary information about the claim, such as the payment amount, specified medications, and billing data.
    Claim Line
    Represents a line item in a claim record.
    Claim Diagnosis
    Represents the clinical diagnosis for which the service, equipment, or medication was provided.
    Claim Diagnosis Procedure
    Represents a clinical procedure for which a provider is submitting a claim.
    Claim Provider
    Represents information about a provider of a service, equipment, or medication.
  2. In Setup, find External Data Sources and edit Claims Data Source. Replace the example URL and authentication information with the correct information for your claims source system and save your work.

    Don’t click Validate and Sync.

    Important