Health Cloud Administration
jConfigure Priorities for Authorization Requests
Authorization requests can have multiple priorities depending on, for example, a
patient’s health condition diagnosis or the services requested by the provider. For the end-to-end
authorization request process to work effectively, set up the required priorities.
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Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud |
| User Permissions Needed | |
|---|---|
| To add case priority: | Update on cases |
- From Setup, open the Object Manager, and click Case.
- Select Fields & Relationships, then click Priority.
- Click New in the Priority Picklist Values section.
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Enter these authorization request priorities exactly as shown. Enter each value on its own
line.
- Stat
- Normal
- Deferred
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Save your changes.
Now, your users can easily track the priorities of authorization requests.