Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Assign Behavioral Health App Permission Sets and Permission Set Licenses for Users
Set Up the Behavioral Health App
Configure the Person Account Page Layout for the Behavioral Health App
Configure Assessments for the Behavioral Health App
Configure an Action Launcher Deployment in the Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
PDF

Set Up the Behavioral Health App

Before your users can start using the Behavioral Health app, follow guided setup steps to configure related components and enable the app. The setup tasks have in-app links that help you assign permissions and set up required settings and features.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

User Permissions Needed
To use the Behavioral Health app: Health Cloud Behavioral Health App permission set

Your configuration includes:

  • Permission sets and permission set license assignments
  • Timeline with Assessments, Clinical Data, Engagement Data, and Patients Life Story
  • Provider Search
  • Intelligent Appointment Management
  • Notes
  • Assessments, which require the setup of OmniStudio and Discovery Framework
  • Care Plans
  • Medication Management
  • Person Account page layout
  • Action Launcher
  • Record alerts
  • App Default Layout
  • Video Calls
  • Behavioral Health App Settings
  1. From Setup, in the Quick Find box, enter Behavioral Health App Settings, and then select Behavioral Health App Settings.
  2. Follow the guided setup steps to configure Behavioral Health app components and enable the Behavioral Health App.