Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Provide Patient and Member Insights with Analytics
Enable CRM Analytics for Health Cloud
Set up the Enhanced Analytics for Healthcare App
Get to Know the Enhanced Analytics for Healthcare App
Check Prerequisites for the Enhanced Analytics for Healthcare App
Install the Enhanced Analytics for Healthcare App
Change Category Selections After Installing the Enhanced Analytics for Healthcare App
Update the Enhanced Analytics for Healthcare App
Explore Additional Apps to Support CRM Analytics for Health Cloud
Assign Permission Sets for the Enhanced Analytics for Healthcare App
Embed Enhanced Analytics for Healthcare Dashboards
Create Other Versions of App
Set Up Your Org for Analytics for Healthcare and Create the App
Set Up Analytics for Health Cloud: Risk Stratification
Set Up Artificial Intelligence Use Cases
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
PDF

Create Other Versions of App

After the initial instance of Enhanced Analytics for Healthcare app is created, you can create other versions using Analytics Studio so that your team members can use a version that meets their requirements. You can create as many versions as you need.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions of Health Cloud with the Revenue Intelligence for Health or CRM Analytics for Health Cloud add-on license.

To create other versions of the Enhanced Analytics for Healthcare app:

  1. In Analytics Studio, click Create.
  2. To open the template picker, select App, then Create App from Template.
  3. Locate the Advanced Analytics for Healthcare tile, select it, and click Continue.
  4. Review the app preview page, and click Continue to open the configuration wizard.
  5. If you see an option to either base your app on an existing app or create a new one, select Create a brand new app and click Continue.
    The app runs a compatibility check against your org to ensure Analytics Integration User has access to objects, and ensure roles (Role Hierarchy) are set up. Based on that, a security predicate is applied to Care Management datasets. If it doesn’t, follow the instructions in the error message to add the required data and start the app creation process again.
  6. When the org compatibility check succeeds, click Looks good, next.
  7. Name your app, and click Create.
Selecting the UM (Utilization Management) card installs the following dashboards and dataset:
  • My Care Requests-UM Nurse dashboard
  • My Care Requests-UM Provider dashboard
  • My Care Requests-UM Intake Specialist dashboard
  • My Care Requests-UM Approval rate dashboard
  • Utilization Management dataset

Selecting the CM (Care Management) card installs the following dashboards and datasets:

  • Care Plan Management dashboard
  • Care Management-Care Plan Statistics dashboard
  • Care Management-My Statistics dashboard
  • Care Management-Task Completion Trend dashboard
  • Care Management dataset
  • Task dataset