Health Cloud Administration
Winter '24 (API version 59.0)
Summer '23 (API version 58.0)
Spring '23 (API version 57.0)
Winter '23 (API version 56.0)
Summer '22 (API version 55.0)
Spring '22 (API version 54.0)
Winter '22 (API version 53.0)
Summer '21 (API version 52.0)
Spring '21 (API version 51.0)
Winter '21 (API version 50.0)
Summer '20 (API version 49.0)
Spring '20 (API version 48.0)
Winter '20 (API version 47.0)
Summer '19 (API version 46.0)
Spring '19 (API version 45.0)
Winter '19 (API version 44.0)
Summer '18 (API version 43.0)
Spring '18 (API version 42.0)
Winter '18 (API version 41.0)
Summer '17 (API version 40.0)
Spring '17 (API version 39.0)
Winter '17 (API version 38.0)
Summer '16 (API version 37.0)
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Use the Health Cloud - Admin App
Flow for Health Cloud
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Install the Flows Package
Create a Service Case Record Type
Create a Quick Action to Launch the Flow
Launch the Flow from the Health Cloud Console
Flow Screen Input Component: Display Search Results
Flow Screen Input Component: Display Verification Results
Flow Screen Input Component: Search for Caller
Flow Screen Input Component: Search for Customer
Flow Screen Input Component: Verify Caller Identity
Invocable Actions
Set up Action Plans
Flow Screen Components
Health Cloud provides screen components that extend the types of input fields available
in flow screens.
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Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud |
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Flow Screen Input Component: Display Search Results
Display the results of searches for callers and customers to the CSR or CCA. The component appears in the Verify Customer Identity V2 and the Verify Linked Customer Identity V2 flow templates. -
Flow Screen Input Component: Display Verification Results
Display a message to a CSR or CCA indicating that verification was successful. The component appears in the Verify Customer Identity V2 and the Verify Linked Customer Identity V2 flow templates. -
Flow Screen Input Component: Search for Caller
Enable users to search Salesforce for callers as part of the identity verification process. -
Flow Screen Input Component: Search for Customer
Enable users to search Salesforce or an external data source for callers and customers as part of the identity verification process. The component appears in the Verify Customer Identity V2 and the Verify Linked Customer Identity V2 flow templates. -
Flow Screen Input Component: Verify Caller Identity
Displays the information required to confirm the identity of a caller.