Flow Screen Input Component: Verify Caller Identity

Displays the information required to confirm the identity of a caller.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud


User Permissions Needed
To use the Verify Caller Identity component: Health Cloud permission set license
Table 1. Configure the Verify Caller Identity Component
Attribute Description
API Name An API name can include underscores and alphanumeric characters without spaces. It must begin with a letter and can’t end with an underscore. It also can’t have two consecutive underscores.
Disable action A boolean. When it’s set to False, you're redirected to the relevant record page upon successful verification.
Optional Verifiers Heading A variable that stores the heading for the optional verifiers section.
Optional Verifiers User Instruction Stores the user instruction about the minimum number of questions to be answered for the optional verifiers section.
Required Verifiers Heading Stores the heading for the required verifiers section.
Required Verifiers User Instruction Stores the user instructions for the required verifiers section.
Verification Context As input, a variable that contains the identity verification context of the caller. As output, the identity verification context with verifiers.
Verification Status Stores the status of verification. It's an output property.