Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Health Cloud in Lightning Experience
Customize Patient or Member Information
Customize the Patient Navigation Component
Display Information on the Patient Info Component
Customize Medical Data on the Patient Card Component
Customize the Highlights Panel in the Health Cloud Console
Customize the Patient Details Tab
Use the Advanced Patient Card
Customize Patient or Member Lists
Customize the Create External Member Fields
Refine the Householding Map for Care Coordinators
Allow Domains for Health Cloud Console
Customize the Timeline View
Manage Life Events
Show Data Sources with Custom Icons
Customize Health Cloud Labels
Translate Health Cloud Labels
Import Diagnosis and Procedure Codes
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Customize the Highlights Panel in the Health Cloud Console

The Highlights panel contains information you want front and center, such as the patient's contact information, Medical Record Number, and the name of the care coordinator or other internal person who's responsible for tracking this patient. Customize the Highlights panel to show the information that's most pertinent for your organization.
Information on the Highlights panel comes from a compact layout. To customize the Highlights panel in the Health Cloud Console, clone and then customize the default compact layout for the person account object:
  1. From the object management settings for person account, go to Compact Layouts.
  2. Click the System Default layout, then click Clone.
  3. Enter a label and name, and choose the fields to display.
  4. Save your work.
  5. Click Compact Layout Assignment and set your new Compact Layout as the assigned layout for Primary Contact Layout and Record Types.
  6. Save your work.