Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Set Up Remote Monitoring in Health Cloud
Create Code Sets for Health Care Metrics
Create Units of Measure for Health Care Metrics
Set Org-Level Care Metric Targets
Add Care Observations to the Patient Account Page
Display Remote Monitoring Charts on the Patient Account Page
Map External Fields to Health Cloud for Remote Monitoring
Register and Ship Remote Monitoring Devices
Set Up Care Observation Triggers
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Set Org-Level Care Metric Targets

Care metric targets represent health care goals. As an admin, you can set org-level care metric targets that care coordinators can use as a starting point when creating targets for specific patients. Setting org-level care metric targets is optional.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

User Permissions Needed
To create Care Metric Target records: Edit on CareMetricTarget
  1. From the App Launcher, find and select Care Metric Targets.
  2. Click New.
  3. Enter a Care Metric Target name. For example, Daily Exercise.
  4. Leave the Patient field blank to make this an org-level target.
  5. Search for and select a code set, for example, Exercise.
  6. Search for and select a unit of measure.
  7. Enter a start date for the target value to take effect.
  8. Choose a type of care metric target value.
    If you select MIN, MAX, or EXACT, enter a numeric value for the care metric target.

    If you select RANGE, enter upper limit and lower limit values.

    If you select BOOLEAN, select Outcome Positive.

  9. Save your changes.
  10. Repeat these steps for all other org-level care metric targets.