Enable Users to Add Reciprocal Roles

To enable your users to create reciprocal roles, grant them access to the contact role record type.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud


  1. From Setup, in the Quick Find, box enter Profiles, and select Profiles.
  2. Select the user’s profile. For example, System Administrator.
  3. Navigate to the Record Type Settings section.
  4. Click Edit next to Reciprocal Roles.
  5. Drag Contact Role from the Available Record Types to the Selected Record Types. Make sure the default record type is Contact Role.
  6. Save your work.