Health Cloud Administration
jPartial Reschedule Versus Full Reschedule
While with complete reschedule, you can create a series of appointments, with Partial
Reschedule you can select a work type in the middle of an appointment series and rebook slots
downstream for each work type that follows.
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Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud or Health Cloud for Life Sciences |
Let’s look at the differences between full chain reschedule and partial reschedule.
| Full Reschedule | Partial Reschedule |
|---|---|
| You can reschedule slots only from the first work type. | You can reschedule slots starting from any work type except the first. |
| Creates two service appointment groups. | Uses the same service appointment group. |
| The status of the existing service appointment group is “Rescheduled”, and status of the new service appointment group is “Awaiting Approval.” | The status of the service appointment group remains the same, that is, “Awaiting Approval.” |
| Reschedules all appointments in a series. | Reschedules one or more appointments in a series. |